Any unwanted items must be returned to us at the customer's expense in original packaging and in original condition. The picking note (which serves as your receipt) must be enclosed with your returned items in order to allow us to process your exchange or refund. We must receive returned items within 14 days of dispatch. We do not offer a return or exchange earrings (This is for hygiene, health and safety reason), or custom made, resized, remodelled or personalised items.
All returns should be sent to:
2 Earl Street
Tel: 00353 42 9394058
All returns must include the MINT Jewellers picking note sent with your purchase, which serves as your receipt.
We suggest for your own protection you use first class registered post.
Any refunds will be issued once we have received the goods in their original packaging and condition. This refund only includes the total value of goods sent, not the delivery charge. Please allow up to 5-7 working days to credit your account.
We will not charge a restocking fee for returned items.
Any goods with manufacturing faults on arrival will be replaced.
This does not affect your statutory rights.